SMS is a strong vehicle for offering coupons, with response rates that are six to eight times higher than for email.

— Jeff Haddon, OfficeMax —

Who is Mercantile?

We help brands engage consumers via Mobile Messaging

Retail, Beverage & CPG

Our integrated messaging platform delivers a variety of campaigns, formats & content to keep consumers engaged. Whether you sell sodas on the shelf, burgers on the go or need to increase store traffic, we can help.

What we offer
  • Video MMS, Image MMS, SMS & Push
  • Targeting by DMA, device type & more
  • Geo-fencing & user generated content
  • Social media & mobile sharing APIs

Broadcast & Media

Need to deliver news/traffic/weather alerts, promote a new show or run a text to win for a sponsor? Want to increase tune-in, let people text to screen at a concert and deliver rich media via text?

What we offer
  • Integrated MMS/SMS platform
  • Text2Win, Text4Info, Text2Screen, etc
  • Tiered access for multiple stations
  • Dashboard integration & RSS/MRSS APIs

Text Network Advertising

Are you a brand that needs to reach new customers? Are you a media company that needs to increase mobile ad revenue? Delivering ads via news, weather, traffic and other alerts allows both partners to benefit.

What we offer
  • Pre-roll ads via MMS video alerts
  • Text content added to MMS & SMS
  • Move alerts from cost center to revenue source
  • Give your audience a better experience

We’ve had success with SMS, as well as other tactics. We’re also doing MMS and consumers love it.

— Steve Mura, MillerCoors —

Why Choose Mercantile?

SMS works great. Delivering images, videos and unlimited copy via MMS works even better!


MMS delivers one minute of high quality video. Embedding video within a text means people are more likely to view it when compared to streaming links sent via email/SMS.


MMS delivers one image or multiple images. Your other marketing uses imagery, so why not your text alerts? It’s easier to sell a shirt when you can show the shirt.

Unlimited Text

MMS has no character limit, supports an expanded character which means Spanish copy reads correctly and corporate symbols like © and ™ are available.

You send a lot of SMS. So do your competitors.


Upgrade to MMS and stand out from the crowd.

Try It Out

Video MMS

Text LIVENEWS to 26262

Live News MMS

Image MMS

Text SHIRT to 26262

Shirt MMS2

Really Long MMS

Text SHERLOCK to 26262

Sherlock MMS

Message and data rates may apply. Click for <Terms & Conditions> and <Privacy Policy>.

Participation rates are dramatically higher for text messaging than email.

— Paul Hollowell, Charlotte Russe —


All programs include standard metrics, API connectivity,

handset detection, content optimization and account service.

Starter Package

$1,000 per month
    • Shared Shortcode Included
    • 2 Hours Account Service Per Month
    • Keywords
    • No Cost for Inbound Messages
    • 10K Outbound SMS or MMS Included
    • Additional Messaging just 3 cents per text

Enterprise Level

$5,000 per month
    • Private Shortcode Included
    • 4 Hours Account Service Per Month
    • Unlimited Keywords
    • User Generated Content Campaigns
    • 200K Outbound SMS or MMS Included
    • Additional Messaging just 2 cents per text

*additional fees may apply



10231 Slater Ave., Ste. 206, Fountain Valley, CA 92708


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Terms and Conditions

This section contains provisions that apply to offerings of the Service designed for wireless devices (“Mobile Features”).

Here is a list of wireless carriers on which our service may be available: ACS Wireless, AIO Wireless, ALLTEL, AT&T, Bluegrass Cellular, Boost, Carolina West Wireless, Cellcom, Cellular One, Cellular One of East Central Illinois, Cellular South, Chat Mobility, Cincinnati Bell, Cricket, ECIT, Element Wireless, GCI, Golden State Cellular, Illinois Valley, Immix Wireless, Inland Cellular, iWireless, LongLines Wireless, MetroPCS, Nex-Tech, Northwest Missouri Cellular, NTelos, Plateau Wireless, PTCI, Sprint, T-Mobile, Thumb Cellular, U.S. Cellular, Verizon Wireless, Virgin Mobile USA, and West Central Wireless. Please revisit these terms and conditions from time to time as we may revise this list to add or remove carriers. Services may not be compatible with all handsets and may not be available in all areas.

Your wireless provider may charge for use of Mobile Features, including fees for receipt of text messages or data transmission. In order to receive Mobile Features, your wireless provider may require you to subscribe to additional services, which may require additional fees. These fees are not charged by us, and you should contact your wireless provider before you sign up for Mobile Features to determine what fees, if any, will be charged.

If you text one or more keywords to the shortcode number 26262, you will receive reply message(s) from our service. By texting, you agree that you are the primary owner of the phone number used to subscribe, or have permission from the primary account owner. Messages sent from automated system. You understand that you need not participate in this SMS/MMS messaging campaign. You may unsubscribe from the program at any time by texting STOP to 26262. For additional help, text HELP to 26262 or email support@mercantilemobile.com. You will receive up to 3 messages per week.

By signing up for a Mobile Service, you agree that we may communicate with you (including, without limitation, by way of third-party messaging services) via text messaging to your mobile phone or device, and that certain information about your usage of the Mobile Service may be communicated to us. In the event you change or deactivate your mobile phone number, you agree to promptly update your account information to ensure that our messages intended for you are not sent to the person who acquires your old number.

Privacy Policy


The Mercantile Mobile Service (“Service”) is comprised of a suite of mobile messaging products (“Products”) provided to commercial customers (“Customers”) for purposes of providing communication and service to “Subscribers”. The Service is provided to Customers in the United States (“U.S.”) by Mercantile Mobile, LLC (“Mercantile”).

In providing this Service, Mercantile enables the transmission of mobile messages (“Data”) from its Customers to the Subscribers requesting the product or service. The treatment of this Data is extremely important and an integral part of Mercantile’s product offerings.

Given Mercantile’s reliance on the transmission of Data, Mercantile has taken the appropriate measures to ensure its due diligence as it concerns the security, integrity and ethical use of such Data.

Information collection and use

Mercantile provides its Service, which at its core, enables the transmission of Data to those mobile Subscribers agreeing to the terms and conditions of its Customers. Specifically, the Mercantile Service provides a means for its Customers to offer to Subscribers mobile services or products that contain Data which ultimately may be used for mobile services such as alerting, marketing, advertising, content delivery, as well as mobile billing and a number of other products offered by Mercantile and its Customers.

Data is never disclosed to third parties not included in the chain of transmission (e.g., Customer, Mercantile, or Operator). Mercantile does not solicit or directly collect Data about its Customers or Subscribers.

Mercantile currently does not directly collect an individual’s personal information, sensitive or otherwise. The Data is collected by our Customers as well as the Operators, and entrusted to Mercantile for reporting and invoice generation. The information collected from our Customers is not used for any other purpose then the intent for which the information was originally collected.

Privacy principles

The privacy principles described in this Statement are based on the Safe Harbor Privacy Principles and the analysis conducted on the frequently asked questions (FAQ) as defined by the Commission.


If personal information, outside of the use of Data for purposes of Mercantile’s Service, is intentionally collected from individuals, they will be informed of the purpose for which the information is collected and how the information will be used and shall agree to such use via an opt in procedure.

In the event any personal information is disclosed to a third party without the requisite consent from the individual, notice of the disclosure and intended use of their information shall be promptly provided in clear and conspicuous language.


Mercantile and its Customers will give Subscribers the opportunity to choose (opt-out) if their personal information is to be disclosed to a third party, or used for a purpose incompatible with the purpose for which it was originally collected, or subsequently authorized by the individual.

For sensitive information, Mercantile and its Customers will give individuals explicit (opt-in) choice if their information is to be disclosed to a third party or used for a purpose incompatible with the purpose for which it was originally collected, or subsequently authorized by the individual.

Mercantile currently does not share any information, sensitive or otherwise, with any third parties.


When Mercantile transmits and processes personal information, Mercantile does take reasonable precautions to protect the information from loss, misuse and unauthorized access, disclosure, as well as alteration and destruction. These precautions are a part of our services to our clients and are under continual analysis for applicability and effectiveness.

Data integrity

Consistent with the Privacy Principles, information that is entrusted to Mercantile for transmission and processing will be used in a manner that is consistent with the purpose for which the information was intended. Mercantile will not alter, change or destroy the information without prior authorization and currently takes reasonable steps to ensure that the data is accurate, complete and current.


Mercantile will take reasonable steps as guided by the Privacy Principles to permit individuals to correct, amend or delete information that is demonstrated to be inaccurate or incomplete, when collected or stored, except where the burden or expense of providing access would be disproportionate to the risks of an individual’s privacy or where the rights of a person other than the individual would be violated.

Dispute resolution

Any questions or concerns regarding the use or disclosure of personal information should be directed to the address given below. Mercantile will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Statement. For complaints that cannot be resolved between Mercantile and the complainant, Mercantile uses the American Arbitration Association as the independent recourse mechanism in dispute resolution pursuant to the Safe Harbor Principles.

Policy changes

Mercantile reserves the right to modify this Statement at any time without notice. If changes are made to this Statement, the changes will be posted on the Mercantile website and other places Mercantile deems appropriate.

These principles are an intricate part of Mercantile’s services to Customers and Subscribers, and will always remain an important principle to the Mercantile business.

Contact information

Mercantile Mobile, LLC
12031 Slater Ave., Ste. 206
Fountain Valley, CA 92708


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